Exception & Resolution Center

AI-powered exception handling with auto-resolution and root cause analysis

12 Open Exceptions

Open Exceptions

12

-3 from yesterday

Auto-Resolved Today

47

89% resolution rate

Avg. Resolution Time

4.2 min

-32% vs last week

Auto-Retry Success

94%

+5% improvement

Exception Queue
Pending exceptions requiring attention
Payment Failedhigh

Bank connection timeout for Invoice #12456

ABC Corporation$45,230.005 min ago
Auto-retry recommended - temporary network issue
Amount Mismatchmedium

Invoice amount differs from PO by $1,200

XYZ Technologies$12,450.0015 min ago
Review recommended - possible price adjustment
Duplicate Detectedhigh

Potential duplicate payment for Invoice #12890

Global Partners$8,900.0022 min ago
Block recommended - 95% confidence duplicate
Account Verificationmedium

Bank account change requires verification

Tech Solutions$67,500.001 hour ago
Hold pending verification callback
Fraud Flagcritical

Unusual payment pattern detected

New Vendor Inc$23,400.002 hours ago
Manual review required - new vendor large amount
AI Root Cause Analysis
Exception patterns & recommendations

Top Exception Causes (30 days)

Bank Connection Issues
23
Data Mismatches
18
Duplicate Submissions
12
Account Verification
8
Fraud Flags
5

AI Recommendations

Implement retry logic for bank timeouts

high

Could reduce exceptions by 25%

Add PO matching validation at upload

medium

Could prevent 18% of mismatches

Enable duplicate detection in workflow

high

Would catch 95% of duplicates